Delivery + Returns
All orders are sent via Royal Mail
Order will be dispatched same day (Monday - Friday) or the next working day
UK orders will arrive 3–5 working days later
Delivery times outside of the UK will vary please see Royal Mail website for more details
Returns
Should you change your mind about your order we are happy to offer a full refund on the item(s) provided they are returned in the condition in which they were sent to you within 14 days of receipt.
Please note that we are unable to reimburse the cost of postage back to us.
Please note that personalised prints and products can not be returned, as per our terms and conditions.
When returning, the parcel and its contents are your responsibility until they reach us. We strongly recommend using a registered and recorded postal service and please retain the proof of postage.
Our returns address is;
Lola and Gilbert London Ltd
Little Mallards, Mallard Way, Hutton, CM12 2NF
If you have any queries regarding any of the above then please do not hesitate to contact us.